21st Century Public Servant and 21st Century Councillor
This research outlines key skills and mindsets which will help councillors, officers and other public servants thrive in the 21st century.
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21st Century Public Servant
What are the qualities and aptitudes which will help public servants work well in the 21st century? Understanding and identifying these was our original research building on the findings of the 2011 University of Birmingham Policy Commission into the ‘Future of Local Public Services’ It identified the need to pay attention to the changing roles…
The almost famous Card Game
As part of the consultancy work we do with local government, emergency services and the health service we have developed a card set which helps you and your team explore the ideas, roles and implications of thinking differently and working differently. The game is practical, aimed at addressing real-world problems you have with the principals…
21st Century Councillor
Our second piece of research along this theme asked what it means to be a 21st Century Councillor. With interviews across 50 elected members, we revealed a range of approaches which are helping them navigate this changing century. Full findings from the 21st Century Councillor report are available here. Again we have worked with local authorities, health…
