21st Century Public Service
The place to find the 21st Century Public Servant research and see how it’s being applied in public services.
The Core Research
21st Century Public Servant
What are the qualities and aptitudes that will help public servants well into the 21st century?
Understanding and identifying these is the focus of our research.
21st Century Councillor
Our second piece of research along this theme asked what it means to be a 21st Century Councillor. With interviews across 50 elected members, we revealed a range of approaches which are helping them navigate this changing century.
Keeping The Window Open is a report on how some public services shifted during the coronavirus pandemic, what they learnt and how they reflect on it. Blog Post here.
Partners in Practice
Exploring how to apply the principles in the real world of local government.
The Card Game
As part of the consultancy work we do with local government, emergency services and the health service we have developed a card set. It will help you explore
of thinking and behaving differently.
From the blog
- Keeping the window open: Covid-19 and the local public servantImage by @laurabrodrick Professor Catherine Needham Local authorities had experience of managing short-term local crises, but the national and long-lasting crisis created by Covid-19 has been something new outside wartime. Local authorities had to manage the local implications of theContinue reading “Keeping the window open: Covid-19 and the local public servant”
- ‘Don’t ask me I’m just an administrator!’https://www.freeimages.com/photo/blue-pass-2-1196199 Jennifer Davies, Business Manager with NHS Education for Scotland and Postgraduate Researcher with the University of Birmingham, calls for notions of distributed leadership to open up the possibility for all health care staff to engage in leadership roles andContinue reading “‘Don’t ask me I’m just an administrator!’”
- Let’s be brave about the little thingsGuess what happened in New Zealand this week when a news story broke about Treasury civil servants playing a card game that featured ‘sun feelings’ and ‘moon feelings’? The playing cards were part of a staff wellbeing initiative to help peopleContinue reading “Let’s be brave about the little things”