What does it mean to be a 21st Century Public Servant?

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What are the skills and competencies that people in public service roles require? What values and behaviours do they need to display? How do they develop effective careers and make space to reflect on practice? What training, toolkits and other resources are available to support these processes?

This is the portal for research on the 21st Century Public Servant based at the University of Birmingham. The research is led by Catherine Needham and Catherine Mangan.

The project report is available here and the slides are here. You can find out more about the research design here.You can also access an earlier literature review. Links to other useful resources we have encountered on the project can be found here.

The main role of this website is as a blog, facilitating conversations around some of the challenges and dilemmas of being a 21st Century Public Servant. Updates and discussion about the themes of the research are available here. You can also follow and contribute to the debate on Twitter: #21Cps.

We also have a companion report on the 21st Century Councillor.

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The Local Government Association, SOLACE and PPMA have produced Walk Tall, a book of stories about 21st Century Public Servants.