21st Century Public Service
Here you can find the 21st Century Public Servant and 21st Century Councillor research by Catherine Mangan and Catherine Needham and see how it’s being applied in public services.
The 21st Century Public Servant – Revisited
What are the characteristics of the 21st Century Public Servant? What competencies and skills do they need and how can they be best supported?
The 21st Century Councillor – Revisited
Exploring the changing roles of councillors as they navigate the new century.
Councillors and Care
Researching how councillors can influence adult social care and make a difference for people receiving services and carers.
21st Century Public Servant 