What are the qualities and aptitudes which will help public servants work well in the 21st century?
Understanding and identifying these is the focus of our research, which focuses on the need to pay attention to the changing roles undertaken by public servants and the associated support and development needs. The 21st century Public Servant project was a Knowledge Exchange project funded by the Economic and Social Research Council in partnership with Birmingham City Council. It built on the findings of the 2011 University of Birmingham Policy Commission into the ‘Future of Local Public Services’. All of our research is available on an open source basis:
- Main report: The 21st Century Public Servant
- 4 page summary – The 21st Century Public Servant
- Slide pack
- Literature review – The 21st Century Public Servant – Eight lessons from the literature
- The Card Game.
- Walk Tall, Being a 21st Century Public servant e-book
The original research team were:
How can you work with us?
We have worked with dozens of public sector organisations across the UK and worldwide to help them understand the principles behind 21st century Public Servants. This has included shared research, consultancy and organisational change work. If you are interested in working with us do get in touch